Tell us what you think

We value feedback from our customers. We would love it if you could leave us a quick testimonial here..

First Impressions

I called into the Knottingley branch and I have to say I have never walked into a shop and met such lovely friendly staff on the shop floor. There were three ladies and all were extremely helpful and went above and beyond explaining information to me about frames and lenses. There was no pressure at all to buy anything and I would definitely return here in the future.
First impressions count and the service was second to none.
Thankyou for all your help and advice. 🙂

Sharon Maddison
April 2024

All round brilliant service

I have been to various options over the years and alway felt uncomfortable,they tell you to pick your frames, not receiving help on how they look never fitting right!!!

I’ve never experienced customer service like I have experience at Pollardoptical they certainly do care about you and your eyes!
Eyes tested by a lovely lady who explained what they are doing on each test, and what prescription they advise for you!
Let me say I’m a different customer my ears are higher, and glasses slip and tilt forward, not good!!
Nadine went above and beyond ordering frames in, that would accommodate my high ears and suit my face. Let me tell you Nadine has a excellent eye for the best frames that would suit ever customer!
Nadine told me to go home and she’ll order a variety of frames in!
Also kept me informed on when all the frames would be in as they were coming from different suppliers!!
Went in and tried on all the frames what a selection Nadine had ordered, frames picked in no time that suited my needs and looks good too!
Highly recommend.
Five stars

Carol Holling
April 2024

Service

I have used this practice for years , because patients get excellent service and care . It makes a change nowadays to receive such attention . Their prices are also very competitive .

Frank Taylor
April 2024

Thankyou

Absolutely amazing service from Pollards Opticians. This is my first time of using an independent opticians and the service was amazing. From being greeted, my in-depth eye test which was very efficient. Faraz kept me informed of what was going to happen next and explained all details of what was going on and why checks were being carried out etc. I’m even going to give contact lenses a go too. The range of glasses was excellent and Denise was fabulous at making recommendations, taking specifics and very knowledgable and efficient. I would certainly recommend Pollards and the team who work there. 5 star rating from me. Thank you.

Carl Bennett
April 2022

Fantastic service

First time going to Pollards last week. Absolutely fantastic experience. Fizz the optician was brilliant. The test was 45mins and very in depth and Fizz explained everything. The staff were excellent also no heavy sales pitches and explained all the different options. Also was given a cup of tea. After working for 30yrs in the optics industry I can honestly say it was the best eye exam I’ve ever had. Well done Fiz, Nee and Emma.

Susan White
February 2022

excellent service

I recently had a eye test and from the young man that tested my eyes to the lovely ladies that show you the full range of frames. the service is excellent and they are so friendly and put you so at ease. I would highly recommend pollards opticians to every one. thank you

amanda smith
October 2021

Fantastic service

Wow what a fantastic service from all of you.
So friendly and caring.

Susan Johnson
October 2021

Great service

A really friendly, professional service. Fizz certainly knows his stuff and takes his time to explain things clearly. He is very patient and I felt as though I could take my time during the examination and fitting. I would highly recommend.

Judy Stephenson
January 2021

I’ll be back next time

I’ll be back next time they are brilliant

John Mitchell
September 2019

Very Good Service

Very Good Service

Kevin Firth
September 2019

Excellent, thorough and no hard sell

Excellent, thorough and no hard sell

Ian Harvey
September 2019

Very good service

Very good service

Julie Smith
September 2019

Great Service Always with a Smile

Great Service Always with a Smile

D Simpson
September 2019

So Helpful

So Helpful

BR
September 2019

V. Good

V.Good. Is KJ & ALL Staff. Will be back

JH
September 2019

Great Service as Always

Great Service as Always

K Johnson
September 2019

Good Service 🙂

Good Service 🙂

Christine Firth
September 2019

I will be back

I Will be back

JH
September 2019

Fab Service

Fab Service

N Lounge
September 2019

Brilliant Staff

Brilliant Staff. Made to feel very relaxed

Thank you all very much.

Ann Giles
September 2019

Efficient as Always

Efficient as Always

Michael Clener
September 2019

Thank you very much

Thank you very much

Vicky Lunt
September 2019

Excellent backup service

Excellent backup service

Paul Lowery
September 2019

Excellent Service as Usual

Excellent Service as Usual

Gillian Hamilton
September 2019

Great Service

Great service & lovely staff

Pauline McAdam, Askern
October 2018

Very Professional Service

Very professional service

Jo Carthy
October 2018

Lovely Ladies

Lovely Ladies
Thankyou !!

Jay Ellis, Knottingley
October 2018

Excellent Service

Excellent services as usual.
Thanks you

Barbara Mills, Beal
October 2018

Superb

Superb, friendly & honest.
Great place to be.
Thorough eye test.

Keith & Sue, Norton
September 2018

Excellent service as always

Excellent service as always.

Frank, Hensall
September 2018

Very Helpful

Was picking our glasses up today. Tracey saw to us, a very helpful & lovely woman.

Carol & James, Knottingley
September 2018

Amazing Service

Were recommended to you and can understand why! Amazing service & lovely people.
Best eye experience EVER!!

Jan
September 2018

Excellent Service

Excellent Service

Joyce & Mick
September 2018

Excellent customer service

I called on Saturday as I was concerned about my eye I was asked to come down in 20 minutes and was seen promptly. A referral was made to the hospital and I was contacted and seen the same day I now have all the medication I need for uveitis. I can’t thank Amrit enough for seeing me at short notice. Excellent customer service.

Charlotte Coyles
September 2018
Faye Johnson
January 2017

Super Efficient

My partner & I travel all the way from Brighouse to come here and we always will. Super efficient, helpful, friendly and have such a huge range to choose from. Thank you guys for being so fantastic

Rae Elizabeth
October 2016

Friendly

Friendly, efficient service and what a fantastic choice of frames! I was left for as long as I needed to choose the frame that was right for me – I can only wish I had found this optician years ago!

Belinda Avison
January 2016

Helpful

Staff were so helpful and friendly. 2 days from choosing my glasses (hundreds to choose from) to picking them up

Jacqueline Shepherd
May 2015

Fantastic Personal Service

Fantastic and personal service. They have a great range of designer frames at reasonable prices. Pollard optical beat the high chain stores hands down. Would definitely recommend!

Lucy Mondal
January 2015

Brilliant Service

Brilliant service. Pollard Optical have lots of frames to choose from, the prices are great and the staff are lovely. The service was really efficient, I would highly recommend.

Joanne Jones
April 2014
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